Privacy Policy

Last updated: March 2026

1. Introduction

h13crypto ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and disclose your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. What Information We Collect

We may collect the following types of information:

• Identity Information: name, username, date of birth.
• Contact Information: email address, phone number, residential address.
• Financial Information: virtual balance, transaction history (we do not store real banking details – these are handled by third‑party payment processors).
• Technical Data: IP address, browser type, device information, and usage logs.

3. How We Collect Information

We collect information directly from you when you register, use the Platform, or contact us. We may also collect information automatically through cookies and similar technologies.

4. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Platform.
• Verify your identity and manage your account.
• Process transactions and communicate with you.
• Comply with legal obligations (e.g., anti‑money laundering laws).
• Send you administrative messages and updates.

5. Disclosure of Information

We may disclose your information to:

• Our service providers who assist in operating the Platform (e.g., hosting, email delivery).
• Law enforcement or government agencies where required by law.
• Third parties in connection with a business transfer (e.g., merger or sale).

We will not sell or rent your personal information to third parties for marketing purposes without your consent.

6. Data Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Access and Correction

You have the right to access and correct your personal information held by us. If you would like to do so, please contact us at privacy@h13crypto.app.

8. Cookies

We use cookies to enhance your experience. You can set your browser to refuse cookies, but some parts of the Platform may not function properly.

9. Overseas Disclosure

Your information may be processed by our service providers located outside Australia (e.g., cloud hosting). By using the Platform, you consent to such disclosure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@h13crypto.app.